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Customer and Technical Support

Troubleshoot and maximize your Brady solutions with documentation,
service requests, contact information and more – your work is our work.

Frequently Asked Support Questions

What’s the cutoff time for same-day shipping?

How can I get tax exemption on my Brady order?

How can I request product certification information?

Does Brady make custom products?

Can I buy Brady products locally?

How do I get my printer repaired?

Can I get help with Brady Workstation?

How do I install LabelMark 6?

How do I transfer my LabelMark 6 license?

How do I fix an error code on my printer?

How do I fix calibration issues on my IP Series Printer?

Why aren’t I seeing my past orders in the custom reorder pad?

View More FAQs

Need help with your order?

Order status, product information, shipping questions, service quotes and more.

Printer self-service selector

Portable Printers

Click on your printer to visit the Owner Support page to view documents, videos, downloads, and more.

Desktop Printers

Click on your printer to visit the Owner Support page to view documents, videos, downloads, and more.

Not seeing your printer? Visit our printer support page.



 

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Customer Support