Skip to Main Content Accessibility Statement

menu 

Labels by Portable Printers

Labels by Sign and Label Printer

Labels by Industrial Printer

Labels by Inkjet Printer

Labels by Application

Labels for Automation

Product Certification Request

Printers

Portable Printers

Sign and Label Printers

Industrial Label Printers

Printers by Application

Automated Labeling

Printers by Feature

Ribbons, Ink, and Cartridges

Laminators

Barcode Scanners and RFID Readers

ToughStripe Floor Tapes

Lean/5S Tape

Barricade Tape

Caution and Warning Tape

DOT Reflective Tape

Pavement Marking Tape

Underground Warning Tapes

PaintStripe Floor Marking Stencils

Product Certification Request

Lockout Tagout

Padlocks

Cable Lockouts

Electrical Equipment Lockouts

Valve Lockouts & Hose Lockouts

Lockout Tagout Kits

Lockout Tagout Stations

Lockout Hasps

Lockout Tagout Tags

Group Lock Boxes & Permit Control

Lockout Training

Lockout Tagout Labels

Lockout Tagout Signs

Lockout Tagout Software

Confined Space Covers

Brady LINK360 Safety Software

Brady Safety Lockout Tagout Services

Resources

Support

Product Certification Request

Software

Software by Brand

Software by Application

Security and Admittance Signs

Fire and Emergency Signs

Hazardous Material Signs

Custom Signs

Traffic and Parking Signs

Specialty Signs

Office and Facility Signs

Safety and Sign Accessories

Print Your Own Pipe Markers

Arrow and Pipe Banding Tapes

Pipe Marker Accessories & Mounting Brackets

Product Certification Request

Customer and Technical Support

Troubleshoot and maximize your Brady solutions with documentation,
service requests, contact information and more – your work is our work.

Find a Product

Looking for a product but not sure exactly what you need? Please tell us more:

What is the problem you are trying to solve? What is the application?
Are there any special size, color or material requirements?
For labels, will you be using these with a Brady printer or software?

You will receive a response within 1 business day. For time-sensitive inquiries call our Customer Service Team directly at 1-800-263-6179.

Also, visit our Resources Page for a collection of online product selection tools, comparison guides and other helpful information.

Order Status

So we can better assist you, please provide the following information with your request:

Order # from your order acknowledgement
PO # if you provided one in the order
Brady Part # or Line # on your PO that you are needing assistance with

You will receive a response within 1 business day. For time-sensitive inquiries call our Customer Service Team directly at 1-800-263-6179.

Quotes

New quotes, please provide:

The Brady Part # of product
Any of the following details that are applicable: Color, Quantity, Material, Size, Application

Existing quotes, please provide:

Your Brady Quote #
Your specific request

You will receive a response within 1 business day. For time-sensitive inquiries call our Customer Service Team directly at 1-800-263-6179.

Product Technical Support

To best serve you, please provide:

A detailed description of the problem including the model and serial # of the Brady product
Recent changes that may be related - new computer? software update?
Is this the first-time setting up this Brady product?

What to expect:

A case will be created and a Brady representative will make it a priority to respond as soon as possible.
If the issue requires in-depth troubleshooting we may schedule a call to work through the issue.

Self-Service Resources:

Support Center:

Printer Manuals, Software Updates, How-To Videos and more
FAQs for common order and technical support questions

Brady Knowledge Base

Searchable, detailed articles on specific software and printer technical issues.

How-To Product Help

Need help with setting up your Brady printer or assistance with another product? Let us help! To best serve you, please provide:

Product model
What you need to accomplish

What to expect:

A case will be created and a Brady representative will contact you within 1 business day.

For immediate support with product setup, common tasks and trouble-shooting, visit our Searchable Support Knowledge Center and our Support Youtube Library.

Printer Repair

Brady offers warranty & non-warranty repair services. Printers under warranty are repaired free of charge. Printers outside of warranty incur a flat rate cost dependent on the particular printer model. For details about supported printers and the repair process see these documents:

See our standard printer warranties for details on coverage.

What to expect

A case will be created and a Brady representative will make it a priority to respond as soon as possible.

You’ll receive a Repair Authorization (RA) email with shipping information and other details.

For more detailed information on repair requests, see the articles below from the Brady Knowledge Base.

Software Activation

Need help with software activation or transferring licenses between users or computers?

Get up and running NOW with our Self-Service License Portal!

Make sure you have the software license key and code that was emailed to you after your purchase.
Visit our Self-Service License Portal and follow the instructions there. Additional guidance can be found here: Managing Your Licenses in the Brady Software Self-Service Portal

Still need help?

Use this form to contact our technical support team. We’ll create a case for you and a representative will make it a priority to respond as soon as possible.

For more detailed information on Brady software licenses, see the articles below from the Brady Knowledge Base.

Returns and Refunds

Use this form to request a return. You will be provided with a Return Material Authorization that is required before returning goods.

Please provide the following information with your return request:

PO # if you provided one in the order
Brady Part #s and quantities of each part
Reason for the return

You will receive a response within 1 business day. For time-sensitive inquiries call our Customer Service Team directly at 1-800-263-6179.

Please note we do not accept returns for custom items.

Get Local Sales Help

Want to get in contact with your local Brady Sales Representative to talk through your business needs? Complete the form and a Brady Sales Representative will contact you directly.

You will receive a response within 1 business day. For time-sensitive inquiries call our Customer Service Team directly at 1-800-263-6179.

Looking for a retail outlet in your area? Brady sells products through various national and regional distributors.

Other Help

Need help with something else? Fill out the form and let us know how we can help. Also, checkout our Resource Center and Support Centers for additional self-serve help.

Resource Center:

Articles on a variety of safety and identification topics
Calculators and Assessment Tools
Product Finders and Data Sheets
Product Spotlights

Support Center:

Printer Manuals, Software Updates, How-To Videos and more
FAQs for common order and technical support questions

How can we help you?

Sorry, we need some more information to best serve you.

{{$index +1}} Please enter a valid {{error.message}}

What can we assist you with?

Tell us about your request Order or PO #

Please provide your Order or PO# so we can more quickly assist you.

Select from all products Please select your Brady printer Select your Brady software

{{ key }}
{{ item.ProductName }}

Please choose a product from the provided list. Please select your Brady printer from the provide list. Please select your Brady software from the provided list.

Serial Number Where to find your serial number