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Providing answers to your Frequently Asked Questions

Customer Service

Product pricing, orders, shipping and more


What’s the cutoff time for same-day shipping?

How can I get tax exemption on my Brady order?

How can I request product certification information?

Does Brady make custom products?

Can I buy Brady products locally?

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Does Brady sell direct to end-users?

How do I submit a quote request?

How do I request a certification?

Does Brady offer product samples?

Can I get help finding the right product for my needs?

Why aren’t I seeing my past orders in the custom reorder pad?



Technical Support

Brady Printers and Software tech support


How do I get my printer repaired?

How do I fix calibration issues on my IP Series Printer?

How do I install LabelMark 6?

How do I migrate my LabelMark 6 files to another computer?



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