Request a Repair or Replacement Printer
To request a repair or replacement printer for your Brady product, you need to request a Return Authorization (RA) Number.
There are two ways you can obtain an RA number:
Call to Request a RA Number
Call Brady Technical Support toll-free:
Normal Hours of Operation:
M-F 8:30 am to 4:30 pm (EST)
After you have requested your Return Authorization Number, a Brady representative will contact you with instructions on how to proceed.
The information you submit on the RA form will be used to determine whether your printer is still under warranty.
Out of Warranty Repair
To the extent that replacement parts are available, you may request an out-of-warranty repair for products outside of the standard warranty period. Repair charges, depending on your printer model, are charged on a time and materials or flat fee basis. Please contact Brady Tech Support for more information. Out-of-warranty products that are determined to be non-repairable will be returned to you "as-is."